Data Protection & Privacy

Your Privacy Is Our Priority

This policy provides a full description of how your personal information is collected, used, and kept secure on the tm777 platform.

Last Updated: January 2026

This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of information related to users ("you", "your") of the tm777 platform ("we", "us", "tm777"). By using our services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully — it contains important information about your rights.

What Information We Collect

We may collect the following types of information during registration and use of the tm777 platform:

  • Identity Information: Your full name, date of birth, national ID or passport number, and other information required to create an account.
  • Contact Information: Email address and mobile number — used to verify your account and for support communications.
  • Financial Information: Transaction history and payment method details. We process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
  • Device & Technical Information: IP address, browser type, operating system, cookie data, and log files.
  • Usage Information: Your activity on the platform, game history, betting patterns, and session duration.
  • Voluntary Information: Any information you provide when contacting customer support.

How We Collect Information

We collect information in the following ways:

  • Direct Collection: Information you provide during account registration, identity verification, deposit or withdrawal requests, and support inquiries.
  • Automatic Collection: Your browsing behavior and device information are collected automatically through cookies, web beacons, and similar tracking technologies.
  • From Third Parties: We may receive limited information from payment gateways and identity verification service providers — solely for the purpose of securing your transactions.

Purpose of Using Information

tm777 uses your information only for the following legitimate purposes:

  • To create, manage, and secure your account.
  • To process financial transactions, including deposits and withdrawals.
  • To verify your identity and prevent fraudulent activity.
  • To provide 24/7 customer service and live chat support.
  • To improve the platform experience and resolve technical issues.
  • To comply with applicable legal and regulatory obligations.
  • To ensure responsible gaming and protect users.
  • To analyze platform usage statistics (strictly for internal purposes).

We never sell or rent your information to third parties for marketing purposes.

Cookies & Tracking Technologies

The tm777 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your service experience.

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings, such as language preference.
  • Analytical Cookies: Help improve service quality by analyzing platform usage patterns.

You can decline analytical cookies through your browser settings, though this may affect some platform functionality.

Information Sharing & Disclosure

tm777 may share information with third parties on a limited basis in specific circumstances. We never disclose your personal information without authorization.

Cases where information may be shared:

  • Service Providers: Payment processors (including bKash, Nagad, Rocket, Upay) and technology infrastructure providers may have limited access to your information to deliver services on our behalf. They operate under strict confidentiality agreements.
  • Legal Obligations: Information may be disclosed to comply with court orders, government directives, or applicable law.
  • Fraud Prevention: Information may be shared with relevant authorities to address illegal activity, fraud, or security threats.
  • Business Transfers: Information may be transferred in the event of a corporate merger or acquisition, though the new entity will be required to maintain protections consistent with this Privacy Policy.

Outside the cases listed above, we never disclose information to third parties without your consent.

Data Protection & Security

tm777 takes the highest technical and administrative measures to protect your information. Our security framework includes:

  • SSL/TLS Encryption: All data transferred between your browser and our servers is protected by industry-standard SSL encryption.
  • Data Storage Security: Stored information is kept in encrypted databases with strictly controlled access.
  • Access Controls: Only authorized personnel may access your information, and only to the extent required.
  • Regular Audits: Our security measures are regularly evaluated and updated.
  • Payment Security: All financial transactions are handled through secure payment gateways. We do not store complete payment method details on our servers.

While we take all reasonable precautions, no method of transmitting information over the internet is 100% secure. We therefore ask that you also keep your account password confidential and log in only from trusted networks.

Data Retention Period

tm777 retains your personal information only for as long as necessary to provide services and fulfill legal obligations.

  • Active Accounts: Relevant information will be retained for as long as your account remains active.
  • Closed Accounts: After an account is closed, certain information may be retained for a specific period as required by applicable law.
  • Financial Records: Transaction records are retained in accordance with financial regulatory requirements.
  • Deletion: Once legal retention obligations have expired, information is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

  • Right of Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request correction of your information if it is inaccurate or incomplete.
  • Right to Erasure: In certain circumstances, you may request deletion of your personal information (subject to legal obligations).
  • Right to Object to Processing: You may object to the processing of your information for specific purposes.
  • Right to Data Portability: In certain circumstances, the right to receive your information in a common, machine-readable format.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

Some legal limitations may apply to the exercise of these rights, but we will always endeavor to respond to your requests.

Privacy of Minors

The tm777 platform is intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is conducted at the time of account registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their minor child is using our platform, please contact us immediately.

Third-Party Links

The tm777 platform may occasionally contain links to third-party websites or services. These external sites have their own privacy policies, and tm777 is not responsible for their content or privacy practices.

You are advised to read the privacy policy of any third-party site before visiting it.

Changes to the Policy

tm777 may update this Privacy Policy from time to time as needed. In the event of changes, we will take the following steps:

  • The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
  • For significant changes, you may be notified by email.
  • Continued use of the platform after changes will be considered as acceptance of the updated policy.

For this reason, we advise you to review this policy regularly. The current version of the policy is always the one that applies.

Contact Us

If you have any questions or concerns about this Privacy Policy, or any requests regarding your information, please contact us:

Live Chat: 24/7 live chat support — log in to the platform to start a chat

Email: [email protected]

Language: Support is available in Bengali and English

We will endeavor to respond to your request within a reasonable time. We are ready to assist with any matter relating to your privacy.